SHIPPING INFORMATION
The skilled logistics staff at Defeo can handle all your shipping needs from start to finish. Due to the volume we ship across the globe, we are able to pass along our great savings to our customers when sending small or large shipments.
We ship domestic and international orders daily with all major shipping carriers and freight forwarders. All international orders are packaged according to the destination country’s import rules.
Orders can be shipped one of three ways depending on the customer’s terms with Defeo:
Freight prepaid
Freight prepaid and billed to your invoice
Freight collect on your shipping account
For small package shipments, we have a daily UPS pickup. We also commonly ship small packages with other major carriers such as:
FedEx
DHL
TNT
For palletized domestic and export LTL shipments, we use a myriad of carriers that ship to all lanes. Some of the common carriers we use are as follows:
YRC
Estes
A. Duie Pyle
Conway
UPS Freight
FedEx Freight
UPS SCS – Direct or Consolidated
Door to Door
Door to Airport
Ocean to Port
East Coast Shipping Hours:
For small package service- we can expedite all IN STOCK orders placed by 430pm EST.(4pm on Friday)
Monday- Thursday 8am- 5pm
Friday 8am- 4pm
We can provide the following documentation for shipments:
SLI
BOL
Certificate of Origin
Certificate of Quality
Commercial Invoices
Invoicing:
Customers will receive invoices via email or fax- the same day or following day after their order ships
Tracking information can be found listed on the invoice under Carton Details